Frequently Asked Questions
Everything you need to know about our premium coatings and order process.
How long does shipping typically take?
Most orders are processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
What is your return policy for Dura-Coating products?
We offer a 30-day return policy for unopened and unused products. Please contact our support team to initiate a return authorization and receive shipping instructions.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your coatings safe for all surfaces?
Our products are designed for specific applications. Please refer to the individual product descriptions and application guides on our website to ensure compatibility with your specific surface.